FAQ

We got you. Below are the most common questions about Soko Fresh Pita Chips & Soko Fresh Delievered (marinated meats & sauces). If you don't see your question hit us up - we're real people and we actually reply!

Ordering & Shipping

Where do you ship?

Our Pita Chips ship nationwide. Our Fresh Delivered Meats & Sauces are local delivery only (because nobody wants warm chicken...including us).

How long does shipping take?

Chips typically arrive in 2-5 business days depending on your location. Fresh Delievered orders arrive on your scheduled/local delivery window.

How much is shipping?

Shipping is calculated at checkout based on what's in your cart (chips vs. fresh delivery) and where you are. We keep it as fair as humanly possible.

Do you offer free shipping?

Yep - when you hit the free-shipping threshold of $50+, we cove it. Your wallet can exhale.

Can I change or cancel my order?

If we haven't packed it yet, yes. Email us ASAP with your order number and we'll do our best to catch it before it leaves the building.

Soko Fresh Delivered (Meats & Sauces)

What is "Soko Fresh Delivered?

It's our local delivery service for pre-marinated, ready-to-cook meats + sauces. Think: big flavor, minimal effort, zero "what's for dinner?" stress.

Is the chicken raw or cooked?

It's raw and pre-marinated, ready for you to cook at home (grill, overn, air-fryer - we love them all).

How is the meat packaged?

Vacuum sealed, labeled, and packed cold. It's basically getting VIP treatment from kitchen to doorstep.

How do you keep it cold during delivery?

We pack Fresh Delivered orders cold and transport them in insulated carriers to help maintain safe temps. When it arrives, pop it in the fridge ASAP.

Do I need to cook it the same day?

Ideally cook within 2-4 days of delivery for peak freshness. If you're not cooking soon, freeze it.

Can I freeze it?

Yes! Freeze it right away if needed. Thaw in the fridge overnight when you're ready.

Sauces

Are the sauces spicy?

Some are "hello flavor", some are "okay WOW". Each sauce description on the product page will tell you the vibe (mild/medium/spicy).

How long do sauces last?

Store them in the fridge and use by the best-by guidance on the label. If it smells off or looks funky trust your instinct.

What do you recommend pairing sauces with?

Everything. But if we're being specific:

  • - Garlic sauce = chicken, wraps, bowls, dipping literally anything

  • - Catalan sauce = marinades, grilled meats, roasted veggies, "make it spicy" moments
How do you keep it cold during delivery?

We pack Fresh Delivered orders cold and transport them in insulated carriers to help maintain safe temps. When it arrives, pop it in the fridge ASAP.

Pita Chips

What makes Soko Pita Chips different?

We use real pita bread and bake it into crispy perfection. No weird shortcuts. No "pretending to be pita"

Are they fried?

Nope - baked, not fried. Crunchy without the greasy afterparty.

Are they gluten-free?

Not at the moment - pita is wheat based. We'll shout it from the rooftops if/when we make a GF version

Are they kid-friendly?

Extremely. They're basically the snack that gets demolished in 6 minutes and then everyone asks, "wait do we have more?"

What should I dip them in?

Hummus is the obvious answer. Bust also: guac, labneh, salsa, chicken salad, or straight out the bag (iconic behavior).

Ingredients, Nutrition & Allergens

Where can I find ingredients and nutrition info?

On each product page. We keep it transparent - no mystery ingredients, no tiny fine print games.

Do you use preservatives?

We aim to keep ingredients simple and real. Always check each product listing for the most up-to-date ingredient panel.

Any major allergens?

Chips contain wheat (gluten). For meats and sauces, allergens very by recipe - check product pages for details.

Storage & Freshness

How do I store pita chips?

Cool, dry place. Reseal the bag tightly (or use a clip) to keep them crunchy.

My chips lost their crunch - now what?

It happens, Quick fix: spread them on a tray and warm in the oven for a few minutes. Crunch revival is real.

How should I store Fresh Delivered items?

Put meats and sauces in the fridge right away. If you're not using meat within 204 days, freeze it.

Returns, Issues & Support

What if something arrives damaged or wrong?

Tell us ASAP with a photo and your order number. We'll fix it - no drama.

How do I contact you?

Email us at hello@sokofreshfoods.com or use the contact form. We're a small team. but we're responsive.